Shipping Policy:

  • QUESTIONS? Prefer to place your order by phone? Call us 1-800-285-9268 Mon-Fri 8-5 CT
  • SHIPPING COST Can be determined by using our shipping cost calculator located on the shopping cart page
  • Shop with confidence: DarkFigures uses industry-standard, secure SSL encryption to protect your information...
  • We protect your privacy, always...
  • Most orders ship within 24hrs (excluding weekends and holidays) via UPS & USPS
  • Delivery times average only 3-business days (US orders only)


  • Domestic shipping include UPS Ground or USPS Priority Mail. If you require UPS 3-Day Select, UPS 2nd Day Air or UPS Next Day Air, please contact us for a shipping quote. To determine your shipping cost, just use the shipping cost calculator in the shopping cart. Most orders ship within 24hrs (weekend and holidays excluded). Our average time in transit for domestic shipping is just 3-business days. You will receive an e-mail with package tracking information once your order has been shipped.
  • When ordering in-stock items and pre-order items together, we will charge and ship the in-stock item(s) first and once the pre-order item(s) arrives we will then charge and ship the pre-ordered item. We do charge additional shipping when we make mutable shipments (example; item A is in-stock and ships immediately. Item B is a pre-order shipping in May).


When will my order ship?

Most orders ship within 24hrs (weekend and holidays excluded).

How soon will my package arrive?

The above map shows the business days in transit from the day the package leaves our warehouse. Business days do not include weekends or holidays. Our average time in transit is just 3-days by UPS Ground shipping. For faster shipping we do offer UPS Next Day Air, UPS 2nd Day Air and UPS 3-Day Select. Due to the dimensional weight that UPS imposes, you will need to contact us for a shipping quote.

How much does shipping cost?

To determine your shipping cost, just use the shipping cost calculator in the shopping cart. Just add the item(s) to the cart, enter your zip-code into the shipping cost calculator and click UPDATE.

International Shipping:

  • We are happy to ship to a variety of international locations via USPS Priority International Mail (6-10 business days). International shipping rates are based on package weight and destination country. All packages are insured for the purchase price. Please note that the billing and shipping address on all international orders must be the same for us to accept your order. Packages that are refused at the time of arrival are subject to a 20% re-stocking fee.
  • International Customers: We declare the full purchase price (not including shipping) and mark items 'merchandise' on the customs declaration. DarkFigures DOES NOT collect international duties / taxes and therefore the fees are not included in your final total. The International customer is responsible to pay an additional and separate fee for VAT, import fees and/or duties directly to the carrier at the time of delivery. Any refunds are issued for the purchase price of the item(s) ordered in U.S. dollars, regardless of exchange rates.
  • For shipping to Canada we use UPS Standard to Canada. We have been told by customers that UPS's brokerage fee's are higher than other carriers. For that reason we do offer to ship your package by USPS, just contact us for a shipping quote. The original shipping cost will be slightly higher than UPS, but the overall cost will be cheaper